Baseball Express Reviews

Great product and service.

Do not waste your time or money! My daughters dad ordered her a bat and had it shipped to us. It went into a hold service because the billing and shipping address are different. Split families still take care of their kids believe it or not! When calling customer service to see why I haven't received any information they told me I got an email it was on hold…I did not. They are now requesting a picture of drivers licenses and card be sent to them! SCAM. NO THANKS! Currently disputing their scam at the bank!

I got an amazing deal on Under Armour softball cleats through Baseball Express! I ordered them on Saturday afternoon and received them Thursday morning. I would definitely recommend this site to anyone and plan on making more purchases in the future!

I ordered a catchers gear for my son's 14th bday said 3-7 days shipping. I emailed them several days later no response, eneded up calling waiting 25 minutes then put in number to be called back. Finally got call back to find out that item is being shipped directly from manufacturer and that they were told that there was a 2 week delay. No one ever told me anything and it was supposed to be a bday present which obviously wont get here on time. Lets see if even gets here. Will never use again.

Recently purchased a couple of bbcor Louisville Slugger Prime bats for grandkids Christmas gifts. Price and service was exceptional. Shipping right on time also. Worked with Robert D and couldn't have had a better experience.
Dave R

There really isn't anything good that I can say about this company. The google reviews are what made me trust the site but I should have looked here because my experience echoes so many others. They make big mistakes on the simplest orders and then do not fix them. They just stop responding. They owe me a glove that they won't refund me the money on but still will not give me any information on when it will ship. That was more than two weeks ago. I am now in the credit card dispute portion of this mistake. I never write bad reviews. Generally, I just don't have the energy for it but this has been theft not just normal business mistakes.

Customer service never answered the phone after multiple attempts. Emails were never answered. My product came without a return slip and I am left with pants that don't fit!

Customer service never answers phone, employees I reached out to had a bad attitude and on top of that they didn't have product in warehouse but said it would b delivered in 3 - 7 days its the 9th day and it's still not here... I do not recommended this site at all

Purchased a bat for my son over 3 weeks ago. Payment was processed immediately but still have yet to receive the bat. Customer service blamed their warehouse. I don't care. 3 weeks and counting is unacceptable by today's standards. I will not purchase anything from Baseball Express again.

I place an order last week and paid for 2 day shipping because I needed it for my daughters practice. I got an email and trackign that it was sent Thursday. With two shipping, and it being UPS, I expected to have it Sat. Instead it's scheduled to be here Tuesday. When I went to call I sat on hold (5 times now) for 20 minutes only for an automated voice to tell me no one is available and to please call back. Never again. Should have just stuck with Amazon.